How Do I Access My Tickets Through AdmitOne?

If your tickets were transferred through AdmitOne, you will receive an email from AdmitOne.com with a link to accept your tickets.

Step 1: Look for the Transfer Email

You will receive an email from AdmitOne.com, not from us.

The email will:

• Notify you that tickets have been transferred to you
• Include a link to accept your tickets

Important: 

You must use the same email address used to purchase or receive the tickets when signing in.

Can't find the email? No problem — you can still access your tickets:

• Visit https://tickets.admitone.com/login
• Sign up or sign in directly from there

Step 2: Sign In to Your Account

Click the link in the email, or visit tickets.admitone.com/login directly, to access your account.

You will then:

• Sign in using the same email address associated with your order

OR

• Sign up and create an account using the same email address associated with your order, if you don't already have one

Step 3: Locate Your Tickets

Once signed in:

• Click My Account in the top right corner of the screen
• Select "I'm an Attendee"
• Navigate to Orders or Purchased Items

Your tickets will appear here.

Important: 

If your seating information shows "Unclaimed", tap the ticket details to claim them. Once claimed, your mobile barcodes will appear.

Helpful Tips

• Always sign in or sign up using the email tied to your order
• Claim any tickets marked "Unclaimed" before heading to the venue
• Keep your phone charged, since tickets are scanned directly from your mobile device

Still Need Help?

If you've followed these steps and do not see your tickets, connect with us via live chat.