If your plans change, you’re not stuck with your tickets. GoTickets orders are final sale and nonrefundable, but many customers choose to resell through Lysted, a trusted resale platform. The FAQ below explains how it works.
If you have any other questions regarding Lysted:
- Visit the Support or FAQ page on Lysted's website.
How does the Lysted platform work?
Lysted provides a streamlined process for selling tickets online. You can create an account, list your tickets, set your price, and keep track of your sales and listings. Creating your listing automatically posts them to thousands of ticket resale websites. Once your tickets are sold, Lysted assists with secure ticket delivery and ensures prompt payment.
Which marketplaces does Lysted list tickets on?
Lysted has partnerships with various marketplaces, including popular platforms like Ticketmaster, StubHub, Vivid Seats, GoTickets, SeatGeek, and many more. Your tickets will be listed on multiple platforms simultaneously, maximizing exposure and increasing your chances of a successful sale.
Is it free to list tickets on Lysted?
Yes, it is absolutely free to list your tickets on Lysted. You only pay a fee once your tickets are sold, ensuring that you can showcase your tickets to potential buyers without any upfront costs. Fees vary depending on where your tickets sell, as each website charges a different fee. On average, you'll be paying about 11% of the sale price, including Lysted's fee and the fee for the website where your tickets sell.
How do I determine the price of my tickets?
Lysted provides free access to an industry-leading pricing tool called UpTick. UpTick offers market insights to help you make informed pricing decisions and includes the option to apply automation to your listing to maximize earning potential. You can also choose to adjust the price manually as you see fit.
How do I receive payment for my sold tickets?
Once your tickets are sold, Lysted facilitates secure payment transactions through Hyperwallet, a PayPal-owned third-party payment solution. Funds are deposited directly into your bank account, ensuring a hassle-free and timely payment process. By default, new sellers on Lysted are paid 10 days after the date of the event. Sellers with a longstanding history of successful transactions are awarded preferred payment terms and are issued payments a few weeks after ticket delivery.
What happens if an event is canceled or postponed?
In the event of a cancellation or postponement, Lysted provides guidance and support to navigate the situation. They work closely with buyers and sellers to ensure fair resolutions, which may include refund options or rescheduling.
How does Lysted ensure the security of transactions and personal information?
The security and confidentiality of your information is a top priority for Lysted. They employ industry-standard encryption and security measures to safeguard your transactions and personal data throughout the selling process. Your payment and tax information is inputted directly into their secure payment provider, Hyperwallet. Lysted never has direct access to that information.
What if I need assistance or have questions during the ticket-selling process?
Lysted has a dedicated support team available to assist you with any questions or concerns you may have. You can reach out via email or chat directly from your account. Additionally, they provide comprehensive training materials and resources to help you navigate the platform with ease.
Can I sell tickets for various types of events?
Absolutely! Lysted's platform caters to a wide range of events, including sports, concerts, comedy, theater, and more. As long as your event is supported by the various ticket exchanges (e.g., GoTickets, StubHub, Vivid Seats, SeatGeek), you can sell tickets through Lysted.
What sets Lysted apart from other ticket-selling platforms?
Lysted prides itself on providing a user-friendly and efficient ticket-selling experience. Their platform offers maximum exposure for your tickets, timely payments, robust support, and advanced features such as pricing, listing, and fulfillment automation. They strive to deliver exceptional value and help you achieve success in selling your tickets online.
To purchase tickets for your next live event, return to GoTickets.com.
To view the status of your order, visit our account login page.
If you still need additional support, visit our Contact Us page. The best way to reach our team is via Live Chat.
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