Cannot attend an event

Modified on Tue, 13 Feb 2024 at 02:58 PM

What if I can't attend an event after buying tickets? 

Sometimes attending an event becomes impossible even after securing tickets. Unfortunately, due to the dynamic nature of the secondary ticket market, GoTickets cannot offer refunds for tickets once they've been purchased. However you have the option to resell your tickets on the secondary market. If your tickets originated from Ticketmaster, you can explore the Ticketmaster resale platform to list and potentially sell your tickets. Similarly, if your tickets were procured via AXS, you can utilize the AXS resale platform to list them for potential buyers. By reselling, you can potentially recoup some or all of your initial ticket costs, giving another fan the opportunity to enjoy the event in your stead.

 

 

To purchase tickets for your next live event, return to GoTickets.com.

 

If you still need additional support, visit our Contact Us page. The best way to reach our team is via Live Chat.

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