Canceled Orders

Modified on Tue, 13 Feb 2024 at 02:55 PM

Why was my order canceled? 

Orders can be cancelled for several reasons. One of the most frequent causes is the cancellation of the event itself. Changes to the venue that might significantly alter the expected experience are another common reason for order cancellation. Additionally, while rare, a cancellation may occur due to an error on the seller's part. Regardless of the cause behind the cancellation, GoTickets has your back. Our Buyer Guarantee ensures that in the event of a cancellation, you will be fully compensated for 100% of the purchase order price, inclusive of any fees paid.


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