How Do I Access My Parking Pass Through JustPark?

If you purchased a parking pass through JustPark, you will receive an email from JustPark with a link to sign in and view your pass. This guide walks you through how to log in, locate your parking pass, and access it from your phone when you arrive at the lot.

Step 1: Look for the JustPark Email

You will receive an email from JustPark, not from us.

The email will:

• Notify you that your parking pass is ready to view
• Include a sign-in link to access your pass

Can't find the email? No problem — you can still access your pass without it. Just visit https://eventpass.justpark.com/login directly to sign in.

Step 2: Sign In or Create Your Account

Click the link in the email, or navigate to https://eventpass.justpark.com/login, to access the JustPark sign-in page.

• If you already have a JustPark account, sign in using the same email address associated with your order
• If you don't yet have an account, you can create one on the same page — just be sure to use the email address tied to your order so your pass is linked correctly

Step 3: Locate Your Parking Pass

Once signed in:

1. Select the My Passes tab on the left-hand side
2. Click Events
3. Select Upcoming to view your pass

Your parking pass will be listed here along with the event details.

Step 4: Access Your Pass at the Lot

When you arrive at the venue, you can access your pass either through your mobile browser or the JustPark app:

Using your mobile browser:

• Sign in to the same JustPark account on your mobile device
• Navigate back to My Passes → Events → Upcoming
• Have your pass ready to scan from your phone at the lot entrance

Using the JustPark app:

• Download the JustPark app from the App Store or Google Play
• Log in using the same email address associated with your order
• Locate your pass under My Passes → Events → Upcoming
• Have your pass ready to scan from the app at the lot entrance

Helpful Tips

• Always sign in using the email address tied to your order — using a different email may prevent your pass from appearing
• Access your pass on your mobile device or app before arriving at the lot, so it's ready to scan on entry
• Keep your phone charged if you plan to scan your pass directly from your device or app

Still Need Help?

If you’ve followed these steps and don’t see your pass, connect with us via live chat and we’ll help you confirm everything is ready for entry.