Mobile tickets are designed to be displayed and scanned directly from your smartphone.
They're now the most common delivery method—and are often faster and easier than traditional options like printed or shipped tickets.
What Makes Mobile Tickets Different?
Instead of printing or shipping anything, mobile tickets are delivered digitally and stored on your phone. Depending on the event or ticket provider, your mobile ticket might include:
A rotating barcode or QR code
A static barcode
A SafeTix or NFC-enabled pass (which doesn’t show a visible barcode)
Each venue scans the code (or detects the chip) at the gate—so there’s no need to print anything out.
How Do They Compare to Other Delivery Types?
| Delivery Method | What You’ll Receive | What You’ll Need at Entry |
|---|---|---|
| Mobile Ticket | A digital ticket sent by email or transfer | A smartphone with the ticket pulled up |
| Print-at-Home | A PDF that must be printed | A paper copy with a scannable barcode |
| Hardstock / UPS | A physical ticket shipped to you | The original mailed ticket or wristband |
Tips for a Smooth Experience
Add your ticket to your digital wallet (Apple Wallet or Google Wallet) in advance if the option is available.
Make sure your phone is fully charged before the event
Increase screen brightness at the gate for easier scanning
Download your ticket in advance, especially if cell service may be limited at the venue
Need help accessing your mobile tickets?
Chat with our team—we’ll walk you through it step-by-step.
To purchase tickets for your next live event, return to GoTickets.com.
To view the status of your order, visit our account login page.
If you still need additional support, visit our Contact Us page. The best way to reach our team is via Live Chat.
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