When will I get my tickets?

Modified on Mon, 22 Apr 2024 at 10:18 AM

There are two distinct delivery timing options: "Instant Delivery" and "In-Hand Date," each designed to ensure a seamless ticketing experience.

For tickets marked as "Instant Delivery," rest assured that the seller already possesses the tickets. Upon completing your purchase, you will promptly receive them via email or SMS, allowing for immediate access to your tickets.

Tickets marked as "In-Hand-Date" indicate an estimated delivery date provided by the seller. A seller may set an In-Hand-Date on or near the date of the event for reasons such as:

  • Delayed ticket releases on the part of the primary market, artist, team, or venue
  • The seller delivering tickets close to the date of the event to avoid lost ticket scenarios, which may be difficult to resolve.
  • A conservative estimate of time of possession on the part of the seller, in which case, tickets may be delivered sooner than the In-Hand-Date.

Regardless of the reason, confirmed ticket orders are covered by our 100% buyer guarantee to be delivered in time for the event. 

We understand that ticket delivery is a crucial part of your experience, and you can check the status of your order from your online account to keep you informed every step of the way.


To purchase tickets for your next live event, return to GoTickets.com.


If you still need additional support, visit our Contact Us page. The best way to reach our team is via Live Chat.

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