What if I didn't receive a confirmation email after purchasing tickets?

You should receive an order confirmation email within a few minutes of placing your order.
This email will include:

• Your order number

• Event and ticket details

• A message confirming that your tickets are secured

Don’t See It? Here’s What to Do:

1. Check your spam or junk folder.
   Search for “GoTickets” in your email to locate it quickly.

2. Log into your GoTickets account.
   Visit the My Account section to confirm your order was placed successfully.

3. Still can’t find it?
   Start a live chat with us—we’ll verify your order and resend the confirmation if needed.

Tip: If you entered the wrong email address at checkout, let our team know—we may be able to update it and resend your confirmation.

To purchase tickets for your next live event, return to GoTickets.com.

To view the status of your order, visit our account login page.

If you still need additional support, visit our Contact Us page. The best way to reach our team is via Live Chat.