Why did I only receive part of my ticket order?

Modified on Tue, 13 Feb 2024 at 03:44 PM

Occasionally, due to various logistical reasons, sellers might execute ticket deliveries in separate batches, even if they pertain to a single order. If you've just received a portion of your ticket order, it's advisable to remain patient for several more minutes, as it's highly likely that the remainder of your tickets will be delivered shortly. Additionally, if the provided in-hand date (the date by which you can expect the tickets to be shipped or sent electronically) hasn't passed yet, it's a good indication that the rest of your tickets are still on their way. However, if the in-hand date has already transpired or if the event is scheduled for today and you haven't received the full set of tickets, please get in touch with us immediately via live chat. Our team will work diligently to ensure you receive all tickets pertaining to your purchase promptly.

 

To purchase tickets for your next live event, return to GoTickets.com.

 

If you still need additional support, visit our Contact Us page. The best way to reach our team is via Live Chat.

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