How do I get tickets transferred from Dice?

Did you receive a text message inviting you to accept tickets through Dice?
You're in the right place. This guide will walk you through setting up your account and accessing your tickets in the Dice app.

Step 1: Check Your Text Messages

Once the seller initiates the transfer, you’ll receive a text message from Dice with a link that looks like:

"I'd like to send you tickets to [Event Name]. Let me know when you’ve created an account on DICE so I can transfer them."

Tap the Dice link in the message to get started.

Step 2: Download the Dice App

If you haven’t already, download the free Dice app from the App Store or Google Play.

This is the official app used to receive and scan your tickets at the venue.

Step 3: Sign In or Create Your Dice Account

Open the app and tap Sign In / Register.

Enter your mobile number, then enter the login code texted to your phone. This verifies your account.

If you're new to Dice, your account will be created after this step.
Once the transfer is complete, your tickets will appear automatically in the Dice app under the Tickets tab.

Step 4: View Your Tickets

You’ll be able to scan your tickets directly from the Dice app at the event. No need to add them to a wallet.

Helpful Tips:

• Use your mobile device to sign up and access your tickets — Dice is mobile-only.

• You’ll also get an email from GoTickets confirming the transfer is complete.

Still need help?

We’re here for you! If you have any questions or run into trouble, connect with us via live chat — our team is happy to assist you.

To purchase tickets for your next live event, return to GoTickets.com.

To view the status of your order, visit our account login page.

If you still need additional support, visit our Contact Us page. The best way to reach our team is via Live Chat.