What are replacement tickets?

Modified on Tue, 13 Feb 2024 at 03:46 PM

Replacement tickets come into play on the rare occasions when sellers are unable to deliver the exact tickets that were initially sold. In accordance with GoTickets' terms of use, sellers are granted the right to provide equivalent or even superior tickets for the same event as an alternative. We understand the importance of ensuring a seamless and enjoyable event experience for our customers. That's why, if such a situation arises, GoTickets takes the initiative to ensure that you receive seats that are either comparable to or an upgrade from your original selection. Each replacement undergoes a review by our team of ticketing experts to confirm their quality. In the unlikely event that suitable replacement tickets cannot be provided, you will receive a full refund encompassing all fees.


To purchase tickets for your next live event, return to GoTickets.com.


If you still need additional support, visit our Contact Us page. The best way to reach our team is via Live Chat.

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