We collect your email and mobile phone number so we can deliver your tickets and keep you updated on your order every step of the way.
Having both contact methods helps us ensure you're always in the loop—and gives you multiple ways to receive important information about your purchase.
Why We Ask for Your Email
Your email is used to:
Confirm your order
Send ticket delivery instructions
Share updates or important event changes
Why We Ask for Your Mobile Number
Some ticket delivery methods—especially mobile transfers—may require a phone number to:
Complete the transfer
Send time-sensitive instructions
Help our team contact you quickly if there’s an issue
Your Privacy Is Important
We only use your contact information to support your order and never share it with sellers or third parties for marketing purposes. Your personal data is protected by secure systems and strict privacy controls.
Still have questions about how your information is used?
Chat with our team—we’re happy to explain.
To purchase tickets for your next live event, return to GoTickets.com.
To view the status of your order, visit our account login page.
If you still need additional support, visit our Contact Us page. The best way to reach our team is via Live Chat.
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