These terms refer to when your tickets will be delivered.
Instant Delivery
If a listing says Instant Delivery, it means the tickets are ready to be sent right away.
You'll typically receive them within 10 minutes of placing your order
The seller already has the tickets in hand
Great for last-minute purchases or same-day events
In-Hand Date
An In-Hand Date is the latest date the seller expects to have the tickets available for delivery.
Your tickets may be delivered on or before this date
It’s often used when tickets haven’t been released by the venue yet (common for concerts, playoffs, or mobile-only tickets)
Many sellers set a conservative in-hand date, so tickets may arrive sooner than listed
You're Always Covered
No matter the delivery type, your order is backed by the GoTickets 100% Buyer Guarantee—ensuring your tickets will arrive in time for the event.
Still have questions about your ticket delivery?
Chat with our team—we’ll help confirm when to expect your tickets.
To purchase tickets for your next live event, return to GoTickets.com.
To view the status of your order, visit our account login page.
If you still need additional support, visit our Contact Us page. The best way to reach our team is via Live Chat.
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