What is a Seat Secure Listing?

A Seat Secure listing is a ticket offer where the seller hasn’t yet purchased the tickets—but guarantees they can get them for you.
These listings are only available to a select group of verified, high-performing sellers who have a proven track record with GoTickets and other marketplaces.

How It Works:

• The seller guarantees they can secure tickets in the section and row shown—or in a comparable or better location

• Tickets may not be in hand at the time of your purchase

• You’ll see a disclaimer in the listing noting it’s a Seat Secure offer

• Tickets will be delivered on or before the in-hand date provided

Orders of 5+ Tickets:

For larger groups, seating may be split into smaller clusters (e.g., 3+2), but each group will have consecutive seats unless otherwise noted.

Our Guarantee:

All Seat Secure listings are covered by the GoTickets 100% Buyer Guarantee—ensuring you’ll receive valid tickets on time and in the promised location or better. If a suitable replacement can’t be provided, you’ll receive a full refund.

Still have questions about a Seat Secure listing?
Chat with our team—we’re happy to help clarify before you purchase.

To purchase tickets for your next live event, return to GoTickets.com.

To view the status of your order, visit our account login page.

If you still need additional support, visit our Contact Us page. The best way to reach our team is via Live Chat.